richdadfoods@gmail.com

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919003047249

Shipping Policy

Thank you for choosing Rich Dad Biscuits! We are committed to getting your delicious, homemade biscuits to you as quickly and safely as possible. Below you’ll find important details about our shipping process.

1. Shipping Areas

We currently offer shipping to the following areas:

  • Domestic Shipping: [List countries or regions you ship to, e.g., within the U.S., Canada, etc.]
  • International Shipping: [List countries or regions you ship to, if applicable]

Please note that shipping rates and delivery times may vary depending on your location.

2. Processing Time

  • Order Processing: All orders are processed within [1-3 business days] from the date they are received, excluding weekends and holidays.
  • Delays: During peak seasons (e.g., holidays or special promotions), processing times may be slightly longer. You will be notified if your order is delayed beyond the standard processing time.

3. Shipping Methods and Rates

We offer a range of shipping options to suit your needs:

  • Standard Shipping: [Estimated delivery time, e.g., 5-7 business days]
  • Expedited Shipping: [Estimated delivery time, e.g., 2-3 business days]
  • Overnight Shipping: [Estimated delivery time, e.g., next business day]

Shipping costs will be calculated at checkout based on the size of your order and delivery location.

4. Shipping Confirmation and Tracking

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. Please note that it may take 24-48 hours for tracking information to be updated in the shipping carrier’s system.

5. Shipping Restrictions

We are unable to ship to P.O. boxes or APO/FPO addresses at this time. Additionally, certain items may have restrictions on shipping depending on your location.

6. Order Status and Changes

Once your order has been processed and shipped, we are unable to make any changes to the shipping address or other order details. Please double-check your shipping information before submitting your order.

If you need to change your order before it ships, please contact us as soon as possible, and we will do our best to accommodate your request.

7. Delivery Delays

While we strive to ensure timely delivery, please note that we are not responsible for delays caused by shipping carriers, weather conditions, or other external factors. If your order is delayed, please contact the carrier directly using the tracking information provided.

8. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within [X] days of receiving your package, and we will help resolve the issue. We may require photos of the damaged product or packaging for our records.

In the event that your package is lost or undeliverable, we will assist you in filing a claim with the carrier.

9. Incorrect or Missing Items

If you receive an incorrect or incomplete order, please reach out to us as soon as possible. We’ll work with you to resolve the issue by sending you the correct item or issuing a refund, if necessary.

10. Customer Responsibilities

It is your responsibility to ensure that the shipping address you provide is accurate. We cannot be held responsible for incorrect addresses or failed delivery attempts caused by the customer’s error.

11. Contact Us

If you have any questions regarding our shipping policies or need assistance with an order, please contact us:

  • Email: richdadfoods@gmail.com
    Phone: +91 90030 47249
    Address: Fathima Nagar 5th Street,Vilar Road Thanjavur 613006

Thank you for trusting Rich Dad Biscuits to bring homemade goodness to your door. We’re here to make sure your experience is smooth and enjoyable!

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