At Rich Dad Biscuits, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we're here to help! Please read our Refund Policy below to understand how we handle returns, refunds, and exchanges.
Due to the nature of our products (baked goods), we can only accept returns for products that are:
We do not accept returns or issue refunds for products that are consumed or opened, unless there is an issue with the product’s quality (e.g., spoilage or contamination).
If you believe your order is eligible for a return or refund, please contact us as soon as possible within [X] days of receiving your order. You can reach us via:
Please provide the following information in your refund request:
Once we receive your refund request and assess the issue, we will notify you of the next steps. If your refund is approved, it will be processed and credited to your original method of payment.
Refunds typically take [X] business days to process, depending on your payment provider. Please note that shipping fees are non-refundable.
If you received a damaged or incorrect item and would like an exchange, please let us know, and we will send a replacement product to you at no additional cost (subject to availability). In some cases, a refund may be issued instead of an exchange.
Certain items may be marked as “final sale” and are not eligible for a refund. These items will be clearly noted on the product page, and no returns or exchanges will be accepted for these items.
If you have any questions regarding our refund policy or need assistance, please don’t hesitate to get in touch:
Thank you for choosing Rich Dad Biscuits! We appreciate your business and are here to ensure you enjoy the best experience possible.